We believe in data minimisation and only collect minimal Personal Data when you access or use our Services. Depending on how you use our Service/s, we collect the following personal data from you:

4.1         Personal Data we collect from you

The Personal Data we collect from you includes but is not limited to your:

• First name;

• Last name;

• Email address;

• Phone number;

• Role in the legal entity you represent;

• Billing address;

• Content of all communication you have with the Company;

• Information that you provide us when you participate in our surveys or promotions;

• Your log data, including your browser type, time and pages you visit, your IP address, etc.;

• Device data, including the model and make of your device, operating system, and unique device identifiers; and

• Information we may receive from third parties, such as authentication partners.

4.2         How do we collect and use your Personal Data?

4.2.1        Account Registration Data

When you sign-up for an account on the Platform, we collect the following personal data from you:

• First and Last name;

• Email address;

• Phone number; and

• Your role in the legal entity you represent on the Platform (if applicable).

4.2.1.1       Purpose of Processing

We process this Personal Data for the following purposes:

• To create your user account on the Platform;

• To assist you in recovering your lost account password;

• To provide you with the Service in accordance with our Agreement with you;

• To protect our Services and ensure they are operational;

• For our business purposes, including but not limited to data analysis, audits, product development, and to expand our business activities;

• For our compliance with applicable law or government requests;

• To contact you as and when required; and

• To assert our rights and enforce our Agreement with you. 

4.2.1.2       Legal Basis of Processing

Depending on the purpose of the processing, we may rely on the performance of a contract or our legitimate interest as the legal bases for processing your account registration data.

4.2.2        Membership Data

When you subscribe to a Membership Plan on the Platform, we may process the following personal data about you:

• Full name;

• Email address;

• Phone number;

• Billing address of the payment cardholder;

• Role in the legal entity.

Please note that although you provide your payment details when subscribing to a paid Membership Plan on the Platform, all payment card data is directly collected and processed by the third-party payment processor Stripe Inc or PayPal Inc in accordance with their own legal policies. We do not collect or store any payment card data on our database.

4.2.2.1       Purpose of Processing

We process this Personal Data for the following purposes:

• To process your Membership Fee; and

• To provide you access to the Platform features and functionality according to your selected Membership Plan;

• To process any cancellations and refund requests, if applicable; and

• For our accounting and legal compliance purposes.

4.2.2.2       Legal Basis of Processing

We rely upon the performance of our contract with you as the legal basis for processing of your Membership Data.

4.2.3         User Content Data

When you post, submit, or transmit your User Content on the Platform, we collect the Personal Data contained in any digital files, data and machine learning models that you submit on the Platform.

4.2.3.1       Purpose of Processing

We process this Personal Data to provide you with the Platform features and functionality in accordance with our Agreement.

4.2.3.2       Legal Basis of Processing

We rely on the performance of a contract with you as a legal basis for processing data collected from your User Content.

4.2.4        Marketing Data

If you subscribe to receive marketing communication from us, register for an event, or contact us in response to our marketing campaigns, we will collect the following Personal Data from you:

• First and Last name;

• Email address;

• Phone number;

• Address;

• The content of any message you send us;

• Your responses when participating in our surveys.

4.2.4.1       Purpose of Processing

We process this Personal Data for the following purposes:

• Send you promotional offers, surveys and other direct marketing material;

• Follow-up on sales enquiries we receive from you;

• Manage your event registration and send you relevant communication related to the event; and 

• For our internal business purposes such as data analysis, and product development.

4.2.4.2       Legal Basis of Processing

We rely upon your consent as the legal basis for processing Marketing Data. Please note that you can opt out of receiving marketing communication anytime by clicking the unsubscribe button in the marketing emails.

4.2.4.3       Support Request Data

We collect your Personal Data when you send us your support requests, enquiries or feedback through email, the contact form on the Platform or our live chat. The Personal Data we collect includes:

• Your full name;

• Your email address (depending on the medium of communication);

• Any Personal Data contained in the content of your communication.

4.2.4.4        Purpose of Processing

We process this Personal Data for the following purposes:

• Respond to your communication and offer relevant support services; and

• Facilitate and improve our Platform features and functionality.

4.2.4.5       Legal Basis of Processing

We rely on our legitimate interest as a legal basis for processing this support request data.

4.2.5        Cookies 

When you visit the Website or use the Platform, we may collect some personal data from you:

• Your log data, including your browser type, time and pages you visit, your IP address; and

• Device data, including the mode and make of your device, operating system, and unique device identifiers.

1.2.5.1       Purpose of Processing

We use cookies to improve our understanding of how you interact with our Services and our emails and to improve your user experience.

1.2.5.2       Legal Basis

Please note that we only use cookies with your consent except for strictly necessary cookies that do not require your consent (ePrivacy Directive 2002/58 EC).

4.2.6        Third-party Data

When you sign-up on the Platform using your account on a third-party service provider such as Google or Github, we will collect some information from such third-party service providers such as:

• Your name;

• Email address; and

• Other publicly available information in accordance with the authorisation procedures of the third-party service provider.

4.2.6.1       Purpose of Processing

We process this Personal Data to authenticate your log-in.

4.2.6.2       Legal Basis

Our lawful basis for processing this data is the performance of our contract with you.